Tuesday, August 26, 2008

3 Skypephone s2 - Mobile Phone (Twin Pack)


You can buy this product on Skype.com

Price:£129.99 incl. VAT

THIS PRODUCT CAN BE PURCHASED AND SHIPPED TO U.K. ADDRESSES ONLY.THE RETURN POLICY FOR THIS PRODUCT IS 14 DAYS, NOT 30 DAYS AS FOR ALL OTHER PRODUCTS.

The next generation 3 Skypephone. Use it like an ordinary mobile and also use it to make free Skype-to-Skype calls and send instant messages while you're on the move.*

• Fully integrated Skype functionality - free Skype-to-Skype calls and IM, see your contact list and see when friends are online
• 3.2 mega pixel camera
• 3G (HSDPA) handset with internet browsing
• Broadband dongle
• 50 MB, expandable to 4GB (microSD)
• Bluetooth
• Mobile TV
• Access Google, Facebook and Last.fm
• Size: 103.0 x 45.0 x 14.0 mm, 52 mm screen
• Colours: Black with silver trim

*Top up every 30 days to use Skype for free. Fair use policy and terms apply.

• Buy Twin Pack and save £9.99
• Free delivery

Overview

The new 3 Skypephone. A mobile phone that you can use to talk and instant message your Skype contacts (including other people with a 3 Skypephone) free wherever you are. Or use it to make normal phone calls or send texts.

Take great photos with the 3.2 mega-picel camera and store them all on an expandable 50MB memory. Access Mobile TV or the internet using 3G (HSDPA) or connet it to your laptop and use it as a broadband dongle to connect to the internet.

Save £9.99 on two phones when you buy the 3 Skypephone Twin-Pack.

Specification

• Weight: 95g.
• Size: 103 x 45 x 14 mm.
• Battery Standby: 262 Hours.
• Battery Talk Time: 410 Minutes.
• Screen Size: 2.2” QCIF
• Colour: 262K.
• Internal Memory: 50 MB.
• External Memory: expandable to 4GB micro SD.

In the Box

• 2 x Handset.
• 2 x Battery 1150mAh.
• 2 x Battery cover (magnetic).
• 2 x Personal stereo hands free kit.
• 2 x USB cable.
• 2 x Mains charger.
• 2 x CD–ROM for PC connection.
• 2 x 256MB micro SD memory card (no adapter).
• 3 user guide.
• 2 x Quick start guide for Skype.

Traffic&Terms

All new customers joining 3 on Pay As You Go will pay one low 12p rate. It's called Flat12.

• 12p a minute calls to any UK mobile or phone, any time*
• 12p texts to any UK network*

Free Skype-to-Skype calls and instant messages only from the UK or while roaming on 3’s sister network. Available to 3 Pay As You Go customers, subject to activating a minimum £10 top-up and valid for 30 days from activating your last top-up.

Skype-to-Skype calls and instant messages subject to a fair use policy of 4000 minutes of incoming & outgoing calls and 10,000 instant messages per month.

*For calls from the UK to standard rate landlines beginning 01, 02, 03. UK mobiles and inclusive texts are texts sent in the UK to standard UK mobiles.

...................................................................................Click here to learn more

Philips 841 Cordless Phone


Europe: Click here to buy on Skype.com

• Make and receive both Skype and landline calls, without needing a PC
• Sleek cordless phone design
• Easy to use graphical interface with 65k color LCD screen
• DECT wireless technology won’t interfere with WiFi networks
• Includes a 2-hour calling voucher to phones.*
• Free delivery

Features

• Up to 12 hours talk time and 120 hours standby time
• Base station plugs into both landline and broadband internet connections
• Contact lists and call history for both Skype and landline
• Select contacts or press digits directly to make calls
• Add contacts and update status within handset
• Enhanced speakerphone and headset jack
• Contact list downloaded automatically from your Skype account
• Multi base and handset capability (up to 4 bases can support up to 4 handsets each)

Requirements

• Broadband internet connection with open port on router/modem
• Landline service (to make landline calls in addition to Skype calls)

In the Box

• VOIP841 phone (15.2cm x 4.8cm x 2.8cm)
• VOIP841 charging cradle with power supply
• VOIP841 base station with power supply
• Ethernet cable (2m)
• Analog landline cord
• 2 rechargeable NiMH AAA batteries
• Quick Start Guide
• User Manual (on CD)

...................................................................................Click here to learn more

Belkin WiFi phone package


You can buy this product on Skype.com

• Stylish black soft touch finish
• WiFi phone enables complete mobility
• Full keypad with 5-way navigation button
• Color display with easy to use
• No PC required
• Includes a 3-hour calling voucher to phones and wireless router.*

Features

• Supports SkypeIn, SkypeOut, Voicemail, Call History, Status, and many other Skype features
• Connect to any secured or open access WiFi network (that does not require browser-based authentication)
• WEP, WPA, WPA2 with PSK support
• 3 hours talk time and 30 hours standby time

Requirements

Access to any secured or open WiFi network that does not require browser-based authentication

In the Box

• WiFi Phone (5 cm x 11.5 cm x 1.9 cm)
• Belkin G Wireless-Router
• AC Adapter
• USB cable for charging & firmware updates
• User Manual (on CD)
• Quick Start Guide

.................................................................................Click here to learn more

Netgear SPH200D Cordless Phone


You can buy this product on Skype.com

• Use the cordless phone to make phone calls or Skype calls
• Crystal clear voice quality and longer range with DECT cordless technology
• Talk for free to Skype users anywhere, without a PC
• Call any phone worldwide for pennies a minute using SkypeOut


Features


• Manage your contact list and see who’s available to talk to
• Use premium services like SkypeIn, SkypeOut, Skype Voicemail (additional fees apply)
• Supports up to 4 handsets per household (additional handsets sold separately)
• DECT Cordless–ideal for long range and clear voice quality
• Multiple Languages Supported


Requirements


• Broadband internet connection with open port on router/modem
• Landline service (to make landline calls in addition to Skype calls)


In the Box


• SPH200D phone (15.2cm x 4.8cm x 2.8cm)
• SPH200D charging cradle with power supply
• SPH200D base station with power supply
• Ethernet cable (2m)
• Analog landline cord
• 2 rechargeable NiMH AAA batteries
• Quick Start Guide
• User Manual (on CD)


.................................................................................Click here to learn more

RTX Dualphone 3088 for Skype


You can buy this product on Skype.com

• Make and receive both Skype and landline calls, without needing a PC

• Attractive cordless phone

• Easy to use graphical interface with color LCD screen

• DECT wireless technology so won’t interfere with WiFi networks

• Includes a 2-hour calling voucher to phones.*

Features*

• Indoor range 50 metres, outdoor range 300 metres from base station
• More than 10 hours talk time; up to 100 hours standby time
• Supports SkypeIn, SkypeOut, Voicemail, Call History, Status, and many other Skype features
• Contact list for Skype and landline, automatically synchronized with your Skype account
• Base station plugs into both landline and broadband internet connections
• High quality speakerphone and headset jack

Requirements

• Broadband internet connection with open port on router/modem
• Landline service (to make landline calls in addition to Skype calls)

In the Box

• Cordless DUALphone handset with belt clip
• Handset charging cradle with power supply
• DUALphone base station with power supply
• Ethernet cable
• Analog landline cord
• Installation guide and mini quick guide
• 2 AAA rechargeable batteries

.................................................................................Click here to learn more

Monday, August 25, 2008

Three FAQs about the Skype Control Panel

Copy from blog: Skype for business

We have been receiving some frequently asked questions relating to the Control Panel, so I will try and address these here in this blog post.

1. Can I purchase the North America Unlimited Calling plan via the control panel.

You are not able to purchase unlimited calling plan using the control panel. However, we have now added the ability to purchase these plans using Skype Credit. So what you would need to do is add credit to the Control Panel, then allocate the credit to a user and ask them to sign up themselves from their account, using the credit you have allocated to them.

2. Why is there no free Voicemail when you purchase SkypeIn numbers via the control panel.

This is a known problem which we are working to fix. In the meantime, if you purchase a SkypeIn number via the control panel and contact customer support, they will provide you with a voicemail voucher so you can get the free voicemail that way.

3. Why does my PayPal purchase option disappear after a few purchases?

This is due to automatic fraud protection rules which have been implemented on Paypal purchases. So if the PayPal option has disappeared it probably means you have exceeded your monthly limit for PayPal purchases to the control panel. After 30 days this option will reappear and you can make additional purchases using Paypal. In the meantime, you would need to use one of the other payment options offered, such as a bank transfer.

Here is some more information on how the credit restrictions are applied:

To be able to use your credit card for Skype for Business purchases the administrator who is purchasing needs to have made several SkypeOut calls over a period of at least 3 months, placed 2 or more orders and not have any fraudulent transactions recorded for your Skype Name.

To see your order history to determine when your first order was place please visit Order History

If you do not meet these requirements you will only be able to purchase using Moneybookers or bank transfer if it is available in your country. Also PayPal is available for up to 30 EUR per month until the above requirements are met and these restrictions lifted. Moneybookers also offers credit card payment
- please follow instructions on Moneybookers site.

I lost my password. How can I retrieve it?

Copy from Skype Support Help

If you have forgotten your password then the only way to gain access to your account is to have a new password token sent to the e-mail which you have registered with Skype.

If you entered an email address when you registered for Skype, you can request a new password by filling out this form after which a password token will be e-mailed to you.

Please note that the token is valid for 6 hours from the time of generation.The email you receive will contain a link to our secure website where you can then change your password using the token.

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Didn't receive the password token to your email inbox?

Your password token may have been sent to your Junk Mail folder. Please check your Junk Mail folder.

If the password token was not in your e-mail Inbox or your Junk Mail folder then please check if your issue could be one of the following:

  • You did not give us your email address when you registered with Skype.
  • You gave us incorrect email address when you registered with Skype.
  • You registered with a different email address

In any of these cases - if you have purchased Skype Credit or any other paid services from Skype then let us know by contacting Skype Customer Support and we will try to verify your account using your billing information.

If you did not enter your email address, you will have to register again as a new Skype user.

Display your phone number when calling from Skype

Copy from blog: Skype for business

Sometimes we always get asked by business users is "how can I display a phone number when making a call from Skype". Calls that show up as 'unknown', or perhaps a non identifying combination of numbers such as '0000123456', are less likely to get answered. It also makes it impossible for the person to return the call if they can't see the number it originated from.

The good news is we have a solution for you. It's called 'Caller identification (Caller ID)'.

Caller ID allows you to display your online number or your mobile number when calling phones from Skype.

You can use mobile numbers from any country, with the exception of Japan and Mexico.

You can use online number from Denmark, Estonia, Hong Kong, Japan, Poland, Sweden, United States and the UK. Hopefully we will be adding more countries to the list shortly.

How to set up caller identification:

Caller identification, as we call this feature, is easy to set up. Simply sign in to your account and follow the on-screen instructions.

Please note that if you have previously set up your mobile number to show when sending SMS messages you don't need to verify the number again. Just choose to use the same number to show for SkypeOut calls.

You will see a screen similar to this:



In this case you can choose between using your online number or the mobile phone number associated with your Skype account.

If you have not previously associated a mobile number with your Skype account, you will need to verify the mobile number by following the instructions sent to you in an SMS.

Associating multiple numbers with your Skype account

It is possible to associate multiple online number with your Skype account. For instance you may have one number in New York and one in London. By associating both these numbers with your Skype account, caller ID will choose the one which is local to the person you are calling and display that number. If neither number is local to the caller, it will use your default number as the caller ID.

Useful features for a small cost

This artical copy from About Skype

Skype-to-Skype calls are always free to anyone, anywhere in the world. But you can also do a lot of great things with Skype that cost just a little cash.

Subscriptions
Our subscriptions include unlimited calls* to landlines (and mobiles in some countries) and other great benefits. You can choose between calling one specific country; a region (like Europe or North America); or even 34 countries worldwide. And best of all the price of a subscription is incredible – they’re dirt cheap. Pick the right subscription for you

Call people not yet on Skype
SkypeOut is the great, low-cost way to make calls directly from Skype to landline and mobile phones – anywhere in the world. The same call rate applies every day of the week, any time of day and there are no contracts to sign. Check out the latest rates

Online number
With an Online number you get a number that friends or family can call you on. You pick the call on Skype, no matter where you are in the world. If you have friends, family or business colleagues in one location, you can choose that city’s area code so they don’t have to pay long distance charges when you are travelling.

Voicemail
Voicemail is the simple solution to never missing a call. Your unanswered calls are sent to voicemail and you can listen to messages when you want, wherever you are signed in to Skype.

Send text messages direct from Skype
You can send text message directly from Skype. You can even send the same SMS to more than one friend at a time. Check out how much you could save sending SMS from Skype.

Business Control Panel
This is a great way to manage Skype accounts and credit balances within your business. The control panel administrator can allocate subscriptions, Skype Credit and online numbers to co-workers in your company and easily monitor and track expenditure.

Sunday, August 24, 2008

Suggestions to Skype about account blocked

Suggestions for Skype:
1.Skype should check and adjust the automatic blocking mechanism to make it more credible
2.Please send an email with blocked reasons to user while skype blokced the user's account.
3.Publish all knowed possible factors to flag the automatic blocking mechanism.

From the skype community,I notice that there are too many users have been blocked. Skype should spend long time in investigating every account blocked case. I read throught many posts about the blocked account, I dont' think many of them have stolen credit card to buy skype credit or do wrong thing. Even worse is that the account was blocked without any reason and email notification. The user can do nothing but to wait with Frustration and angry.

From my own experence,if my group members have been blocked,I always should wait for more than one month to receive response,and sometimes no any response. It is really disappoiting.

Recently I receive one survey from skype, It ask me if I am satisfied with the customer Representative, I don't know how to answer. personally I am sure the Representative has try their best,but the result is not satisfying. Skype should improve the support system,I think.

Anyway, I love skype and hope skype would improve gradually

Saturday, August 23, 2008

Tips for subscribe unlimited world

Did you subscribe Skype Unlimited World before? Do you know there are tow kind of unlimited world?

If you choose the right one that is suitable for you,You can save more than 30USD.

The unlimited world for US&Canada, price is 99.5USD;The unlimited world for rest of the world, price is 129.5USD. The main difference is that the latter service(129.5USD) includes 3 free skypein online number.

If you don't need the skypein number, you can choose the unlimited world for US&Canada.
If you need skypein online number, it is also a good deal to select another subscription(129.5usd),because you should spend 50euro one year to subscribe only one online number independly.

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The Skype Unlimited World subscription includes(both unlimited world has following three function):

>>Call day or night
Unlimited calls to landlines* in 36 countries – call any time of the day.

>>Voicemail
Voicemail is included so you’ll never miss that call from your special someone again.

>>Skype To Go
Where available. Take your subscription with you. Use any mobile phone or landline to reach people abroad.

You’ll be mightily impressed by what you get in your monthly subscription. Along with unlimited calls to landlines* it includes great features to allow friends and family to call your Skype directly and a number you can use to call contacts abroad from any landline or mobile phone.

Ways to cancel the monthly subscription

Many users subscribe unlimited calling plan, but sometimes they want to cancel the subscription for various reasons.

For example, some people haven't notice that the unlimited country(UK,Japan........) don't include the service to call mobile phone; Some people subscribe the wrong calling plan, they want to cancel first then subscribe anohter one.........

If you are one of them ,how should you do? Yes, Submit request in Customer Support first.

Usually you can receive the reply in 1-2 days. Skype customer support has a quick response for this kind of case.

Process of Submit request:

1.visit Customer Support

2. Click Support Request -> Submit a support request

3.Choose a topic
->Click "Skype Products (Subscriptions, SkypeIn, SMS, Voicemail, Skype Pro, etc.)"
->Click "Subscriptions (unlimited country, Unlimited Europe, Unlimited World)"

4.Example of the request
*Subject:
May I cancel the unlimited country plan?My skype name is "*****"

*Problem description or question:
Hello ,
I subscribe the unlimited country(South Korea) days ago, May I cancel the subscribtion now? Because the service doesn't include the service to call mobile phone, while most of my calls are mobile phone. Please help me change the sevice to the skype credits.

Following is the order: (*order number is necessary when you submit the request)
Last payment Order No. ********** July 21, 2008 $59.50 Paid with:Skype Credit

Thanks and looking for your help

5.Fill in the following item:
*Your name *Your email address *Skype name ..................

Friday, August 22, 2008

Ways to get unblocked

Many skype users have been blocked because varioous illegal reasons, but there are also many many users have been blocked without any reasons(at least the users themself don't know why).

So how to get unblocked? Two steps you can follow:


  • Customer Support- for support questions, you can submit request here first. Skype Customer Support is the only way to get help with individual billing, payment, account blocking, fraud and other similar issues.
  • Forums - for general discussions. When you can't get any response from Customer Support , you may post it here with your username associated with your ticket


First, there's Customer Support available at Customer Support. You can submit a request there. The request you submit is a ticket,please remember the skype username associated with your ticket.Maybe you would use it later.
Usually you will receive an automated e-mail response immediatily, it tell you they would respond within 48 hours or sooner. The unblocking procedure can often take longer than 4 days especially if third parties are involved in the account verification process. But my experience is that you should wait for more than one month to receive response and sometime no any response.
Please note that Skype Customer Support is the only way to get help with individual billing, payment, account blocking, fraud and other similar issues.


Second, there's a Forums. If you haven't got any response from cutomer support center, you can post in Forums with the username associated with your ticket. There are some Skype moderator would see your post and raise your case to customer support again.
There's one thing I want to point out about the forums: the forums are NOT a replacement for Customer Support. You had better submit request Customer Support first.

====================================

Process of Submit request:

1.visit Customer Support

2. Click Support Request -> Submit a support request

3.Choose a topic ->Click "My Account (username, password, account status, etc.)" ->Click "Blocked Account"

4.Example of the request
*Subject: My skype account "*****" has been blocked,help check it please
*Problem description or question:
Hello,My skype account "*****" has been blocked,might you help me check it please?

.................. (some details based on yourself)

Please tell me why my account would be blocked, I would advoid to trigger your automatic blocking mechanism.

Thanks and looking for your help

5.Fill in the following item:
*Your name *Your email address *Skype name ..................

====================================
Example for the forums:
(There are several skype moderator with respect such as Norman Musgrave, IKE and so on)

Dear Norman,
My skype name "*****" has been blocked adn I submited the request on Aug. 10,2008 , but I haven't got any response so far. I don't know what I should do now,Can you help me? My skype username associated with the ticket is "*******".

Thanks and looking for your help
*****

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Thursday, August 21, 2008

Skype accounts blocked,why?

So many skype users have been blocked recently. If you are unlucky to be blocked, I think you would have a bad experience. It would spend long time for you to contact Skype customer support center. But you never know when it can be solved.

Why skype accounts blocked? Is there any rules or regulations published on skype website? I hope that I can find some tips from Skype Knowledgebase, but unfortunately I failed.
However I find something on Skype Coummity , Following is the standard reply of Skype moderator:

"Skype has blocked your account for your own safety e.g. someone hijacked your account and is using your credits or someone has stolen your bank details to buy credits or perhaps you accessed your account from a known illegal IP address or from a known fraudulent destination.Please file a support ticket here: Submit Request,If you don't receive a reply 4 BUSINESS days after filing your ticket advise here with your user name and the date you filed your ticket."

"Accounts get blocked for various reasons: calling or buying form a known fraudulent IP (different Internet connection, country, area), buying credits for two or more accounts with the same payment details (the system does not know the details have not been stolen by an unauthorized user), indeed stolen payment details, etc.
The anti fraud system is very tight and can be annyoing for the user though it is always for the safety of the user. The reason why it takes often a minimum of 4 days to unblock is the fact that the requested and forwarded account and payment details needs to be verified by third payment processors.
Unblocking is done manually."

Ok, here I would like to collect all possible factors that would make skype accounts blocked, if you know anything,please don't hesitate to tell me, I would post it here:

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>> One payment detail can only be used by one skype account.

For example, if more than 1 skype accounts (even thought all of the skype accounts are yours) use your same credit card to purchase skype credit, the skype accounts is possible to be blocked.
It is same as the paypal account,bank details,moneybookers and so on.

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>> You attempted a purchase using a different credit card or PayPal account from your usual one.

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>> Skype notice that your bank details,Credit card ...... has been stolen, or skype notice that someone hijacked your account and is using your credits . In the situation,Skype would block your account first.

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>> You purchase skype credit from third party, but the third party purchase or obtain the credit with illegal way. your account also will be blocked.
So you had better choose the website carefully when purchase credit.
Usually you can visit skype official site to purchase credit or order unlimited calling plan ,please visit here Ways to pay for Skype products .

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>> For skype accounts that subscribe unlimited calling plan , it is more easily to be blocked.
For example:
> If Skype notice an unusually high number of calls from your Skype account, your account usually would be blocked.
> Your IP address is changing often (based on the country you are in)
> You dial many different telephone numbers in short time
> You use proxy to login skype

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>>