Ways to cancel the monthly subscription

Many users subscribe unlimited calling plan, but sometimes they want to cancel the subscription for various reasons.

For example, some people haven't notice that the unlimited country(UK,Japan........) don't include the service to call mobile phone; Some people subscribe the wrong calling plan, they want to cancel first then subscribe anohter one.........

If you are one of them ,how should you do? Yes, Submit request in Customer Support first.

Usually you can receive the reply in 1-2 days. Skype customer support has a quick response for this kind of case.

Process of Submit request:

1.visit Customer Support

2. Click Support Request -> Submit a support request

3.Choose a topic
->Click "Skype Products (Subscriptions, SkypeIn, SMS, Voicemail, Skype Pro, etc.)"
->Click "Subscriptions (unlimited country, Unlimited Europe, Unlimited World)"

4.Example of the request
*Subject:
May I cancel the unlimited country plan?My skype name is "*****"

*Problem description or question:
Hello ,
I subscribe the unlimited country(South Korea) days ago, May I cancel the subscribtion now? Because the service doesn't include the service to call mobile phone, while most of my calls are mobile phone. Please help me change the sevice to the skype credits.

Following is the order: (*order number is necessary when you submit the request)
Last payment Order No. ********** July 21, 2008 $59.50 Paid with:Skype Credit

Thanks and looking for your help

5.Fill in the following item:
*Your name *Your email address *Skype name ..................